Legal
Privacy Policy
Last updated: August 2026
Who we are
This privacy policy applies to Solid Base Contractors Ltd (trading as Solid Base Contractors — "we", "us", "our"). It sets out how we collect and handle personal information about our clients and website visitors in accordance with the New Zealand Privacy Act 2020.
Information we collect
When you contact us or request a site visit, we collect information you provide directly — such as your name, phone number, email address, project location, service required and any details you share about your project.
How we use your information
We use your information to respond to your enquiry, arrange site visits, provide quotes, deliver services, invoice for completed work, and stay in touch about your project. We don't sell your information and we don't share it with third parties for marketing purposes.
Sharing your information
Where relevant to delivering your project, we may share limited information with sub-contractors, suppliers, engineers or council contacts. We only share what's needed to do the job.
How we store your information
Your information is stored in secure business systems. We keep it only for as long as needed to deliver your project and meet our legal and accounting obligations.
Your rights
You can ask to see the personal information we hold about you, request corrections, or ask us to delete it (subject to any legal requirements to retain records). Contact us on info@solidbase.co.nz.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.